Contact Us
RackMount AI is operated by SUNRAYS INTERNATIONAL GROUP LIMITED in Hong Kong. We support business enquiries for AI server components, optics and cables, storage, memory, power, cooling, networking and rack-level bills of materials.
Project Support
Need a rack-level bill of materials?
Send your target region, rack power density, server configuration and deployment schedule. RackMount AI can review the request and prepare a sourcing shortlist for discussion. Pricing, availability and delivery terms are confirmed in the quotation.
Quotation Process
Include the required part numbers or specifications, quantities, destination and target schedule. Our team reviews the request, asks for any missing technical details, and returns the available product and commercial options. An order is not confirmed until both parties agree the quotation and payment terms.
Payment, Shipping and After-Sales
Review our Payment & Shipping information before ordering. For a received product, contact support with the order reference, item details and supporting photos or test information. Eligibility and next steps follow the Return & Refund policy and the terms confirmed for the order.
